FAQs

FAQs

Using the Library

What resources are available online?

  • Databases that index articles from magazines and newspapers (many available in full text) and databases that contain reprinted material from reference sources are available online at all campus Libraries.
  • Help for using these databases can be accessed here.
  • E-books are available through the online catalog.
  • Some instructors have put their course reserve material online available from the Online Reserve Room

Who can use the Library?

  • Pensacola State students, faculty and staff.
  • Residents of Escambia and Santa Rosa counties in Florida. Children under 15 must be accompanied by an adult.
  • Students, faculty and staff of the public universities and community colleges in Florida.

Where is the Library?

What do I need to check out material?

  • Pensacola State students, faculty and staff must present the Pensacola State ID card in order to charge out Library materials.
  • Residents (age 15 or older) of Escambia and Santa Rosa counties will be issued a borrower card at the Library after presenting proof of local residency and a picture ID.
  • Students, faculty and staff of the public universities and community colleges in Florida may use their institution’s library card.

Can I use my Pensacola State Photo ID for anything else?

  • Pensacola State students, faculty and staff may access the Library databases remotely by using the Pensacola State ID card.
  • Pensacola State students, faculty and staff will be given reciprocal borrowing privileges at other state community colleges and universities upon presentation of an active ID from their home institution.

How long can I keep a book? How many books can I check out?

  • Pensacola State students, staff may check out up to 10 items at a time for 30 days.
  • Residents may check out up to 2 items at a time for 30 days.
  • Public state university system and community college students may check out up to 6 items at a time for 30 days.

Can I renew a book? How?

  • Materials may be renewed by telephone or online using the My Account feature in the catalog if book(s) are not overdue.
  • For more information, read the instructions here.

How much are book overdue fines?

  • Book fines are .25 per day.

Can I check out videos, CDs?

  • Yes, you may check out 2 (two) Videos, or 2 (two) CDs for 7 days. Videos and CDs cannot be renewed.

How much are video and CD overdue fines?

  • $1.00 per day per item.

What about Reserve material?

  • Materials placed on Reserve may be searched using the Reserve Room link from within the online catalog.
  • Borrower restrictions vary.
  • Reserve material cannot be renewed.
  • Overdue fines are $1.00 per item per day.
  • Do not return in the book drop (there is a damage fee of $1.00 per item per day for returning to book drop).
  • Some instructors have placed their reserve materials online.

I lost the book/video/CD! What happens?

  • Contact your campus library immediately.
  • A bill will be emailed to the student borrower and mailed to the community borrower.
  • A borrower is assessed $70.00 per lost item.
  • A restriction is placed on the patron record for all lost materials and no additional materials may be borrowed.
  • Students may be delayed during registration, or unable to receive grant or scholarship funds.
  • Transcripts will not be released to students who have monetary obligations to the library.

How can I check to see which books I have checked out?

Finding Information

How do I find a book?

I just want to browse for a book. Where did you shelve the books in my subject area?

How can I find a magazine, journal or newspaper in the library?

  • Search for the item by title in the catalog, or look on the periodical shelves alphabetically by title of magazine/journal.
  • For location of newspapers, check with the Reference Librarian.

I need to find articles from magazines, peer-reviewed journals or newspapers. Where do I look?

You don’t have what I need! Help!

  • Check our online catalog to see if other Florida community colleges have the needed material.
  • Use the drop down menu to search at All Community Colleges.
  • For help with using the catalog and requesting books, click here.
  • If you need the materials immediately, click on Search Other Libraries from the Library home page, and check the online catalogs of the University of West Florida and the West Florida Public Library or the Santa Rosa County Library System.
  • If you are a student or employee at Pensacola State College, you can access our Interlibrary Loan Service form or contact our Interlibrary Loan department at (850)484-2089.

Online Resources

What resources are available online?

  • Databases that index articles from magazines and newspapers (many available in full text) and databases that contain reprinted material from reference sources are available online at all campus Libraries.
  • Help for using these databases can be accessed here.
  • E-books are available through the online catalog.

Can I access these from off-campus?

  • Pensacola State students and staff can access all online resources with their Pensacola State ID card.
  • Start at the Library homepage and click on either Articles or Databases.
  • Please note that there are many items available in print which are not yet available online. These include the vast majority of our books and reference material.

How do I find the full text of articles online?

  • Several databases available to Pensacola State faculty, staff and students contain the full text of articles. The ones with the most full text articles can be found at Project Starter Databases .

I can’t connect to the databases!

  • Make sure cookies are enabled and that your browser is Java capable.
  • Use the correct login procedure found here.
  • Switch browsers if one browser does not work.
  • For further help, contact a Reference librarian.
  • AOL users should connect to the Internet with AOL, reduce the application, then open Microsoft Internet Explorer.
  • Those that have a firewall may need to reduce the security in the firewall, or disable it.

Where can I get a copy of the Adobe Acrobat Reader so I can read articles from databases online?

Research Help

What kind of research help is available?

  • The Library has a Research Paper Help site to assist researchers.
  • Help is also available from Reference Librarians whenever the Library is open both in person and over the telephone.
  • There is also an Ask-A-Librarian email form.
  • Statewide libraries offer reference chat services Monday – Friday from 9 AM – 9 PM Central time.

Computers, Printers, Scanners, Copiers in the Library

How do I log in to use a computer?

    • Pensacola State computer equipment is for educational use. Pensacola State students have priority in the use of all equipment.
    • Community users check in with the Circulation Desk staff.
    • Students log in from the Ctrl-Alt-Del screen using their PirateMail email address, without the @students.pensacolastate.edu, (for example abc1234), and their PirateMail password.
    • win7_login

What software is available?

  • Microsoft Office 2013 (Word, Excel, Access, PowerPoint, and others) and Internet Explorer.

 

Can I save my work on your computers?

  • Yes, but all Library PCs have a software program which deletes jobs saved as soon as the PC is rebooted.
  • For this reason, it is a good idea to save all material to a external storage device (flash/thumb drive, CD/DVD, diskette, etc. Lacking these, email the material to yourself.

Can I load my CD onto your computers?

  • Yes, but all Library PCs have a software program which deletes programs added as soon as the PC is rebooted.

Do your computers have writable CD/DVD drives?

  • Yes, all PCs at each campus Library do.

Do you have computer printers?

  • Yes, the Libraries have networked printers at each location.

Do you have color computer printers? Scanners?

  • We do not have color computer printers. The Pensacola and Milton Libraries have scanners.

Do you have copy machines?

  • Copy machines are available in the Libraries. 

Services for eLearning Students

The Library provides services to eLearning Students by way of remote access to electronic databases, interlibrary loan and reference assistance. To access these services, go to the Library home page For further information, visit the eLearning Web site.

Other

How can I donate material to the Library?

  • Donations to the library are accepted via the Pensacola State College Foundation.
  • The library reserves the right to select which items to place in the collection.
  • Gift items may be brought to the Circulation Desk at any of the three campus libraries.
  • Fill out the following forms: Library Acknowledgement and Foundation Acknowledgement

What facilities/services does the library have for patrons with special needs?

  • The Pensacola campus Library computers are equipped with Windows 7 accessibility features.

Contact Us

Contact librarians and other library staff.